Open App
SHIPPED FOR DELHI · 2026

Civic complaints that
actually go somewhere.

AreaPulse turns citizen photos into AI-classified, GPS-tagged civic complaints — routed to the right Delhi authority in under 5 seconds. Free for citizens, forever.

Total reports
Resolved
16
NGOs active
<5s
AI response
Features

One platform. Six superpowers.

Every feature designed to turn fragmented complaints into structured civic intelligence.

AI Vision Reporting

Drop a photo. AI auto-fills the category, severity, and description. Citizens never type a form again.

Live Heatmap

Real-time map of every civic issue across Delhi, color-coded by severity and updated as reports stream in.

Smart Chat Assistant

Ask "compare Rohini vs Saket" or "show me Lajpat Nagar". Get rich dashboards with charts, trends, and AI verdicts.

NGO + Govt Routing

16 Delhi NGOs and 12 government agencies pre-mapped. AI drafts a formal complaint email and routes it instantly.

Verification Workflow

4-step status timeline: Open → Verified → Escalated → Resolved. Every action earns reputation points.

Spam Detection

14-rule classifier filters out fake reports automatically. Government time is spent on real issues, not noise.

How it works

From a photo to a fix in 4 steps.

Total effort for a citizen: 1 photo, 1 tap. AreaPulse handles the rest.

01

Snap a photo

Citizen takes a photo of the civic issue with their phone — pothole, garbage, broken streetlight, anything.

02

AI classifies

Vision AI reads the photo, identifies the category, scores severity, and writes a description automatically.

03

Auto-routed

Spam check passes. Report saves to Firestore. AI drafts a formal email to the right authority for the area.

04

Track resolution

Citizens watch their report move through verification, escalation, and resolution — earning points along the way.

About

Civic complaints aren't broken. The system around them is.

Delhi citizens file thousands of complaints every year — potholes, garbage, broken streetlights, water leaks. They're scattered across disconnected portals (MCD, DJB, BSES, e-District) with no follow-up, no spam filtering, and no accountability.

AreaPulse fixes the layer between citizens and authority. AI does the heavy lifting at every stage: classification, spam detection, severity scoring, dispatch drafting, and citywide pattern detection. Citizens stop feeling unheard. Authorities get clean, structured signals. NGOs find issues they can act on.

Smart Cities Urban Governance AI for India Open Source
Team

Nexons

SS
Shashwat Shukla
Team Lead · Full-stack & AI
GC
Garv Chopra
Engineering & Frontend
Get in touch

Want to bring AreaPulse to your city?

We're open to partnerships with NGOs, municipal corporations, and CSR teams. Reach out below.

Ready to make Delhi listen?

Free for citizens. Forever.

Open AreaPulse